Introduction

Welcome to shineandgrow.com.au (“we,” “our,” or “us”). We operate under the NDIS Code of Conduct and the NDIS Practice Standards. We respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our website.

Information We Collect

We may collect the following types of personal information when you use our website:

  • Contact Information: Name, email address, postal address, and phone number.
  • User Information: Usernames, passwords, and other registration details.
  • Communication Information: Any communications or messages you send to us.
  • Usage Information: Information about your interactions with our website, such as pages visited, links clicked, and time spent on the site.
  • Device Information: Information about the device and browser you use to access our website, including IP address, browser type, and operating system.
  • Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to collect information about your browsing behaviour on our website. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We may use your personal information for the following purposes:

  • To provide and maintain our website.
  • To communicate with you and respond to your inquiries.
  • To personalise and improve your experience on our website.
  • To analyse website usage and trends.
  • To comply with legal obligations.

Disclosure of Your Information

We may share your personal information with third parties under the following circumstances:

  • With your consent.
  • To comply with legal obligations.
  • To protect our rights, privacy, safety, or property.
  • In connection with the sale, merger, or acquisition of all or part of our business, provided that the receiving party agrees to protect your personal information in accordance with this Privacy Policy.

Your Rights and Choices

You have certain rights regarding your personal information, including the right to:

  • Access your personal information.
  • Correct inaccuracies in your personal information.
  • Delete your personal information.
  • Object to the processing of your personal information.
  • Withdraw your consent if processing is based on consent.

To exercise these rights or make any inquiries about your personal information, please contact us.

Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated Privacy Policy will be effective upon posting on this website. Please check this page regularly for updates.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.